Sterling
Financial Systems, Inc.
225 West Washington Street, Suite 1014
Chicago, Illinois 60606
(312) 346-9600
Expansion of Network Services
at Sterling
Chicago, August 8, 2007
ANNOUNCEMENT –
TO ALL STERLING CLIENTS
In the last few months Sterling has
experienced a large increase in the demand for our software
and services. Although business expansion is a welcome
event, it also creates pressure on Sterling’s
network and computer infrastructure.
In order to meet the rapidly growing
demand for our services, we are taking steps to make
sure we can continue to offer our clients a high quality,
reliable trading system. The following steps are being
taken to ensure the highest quality services:
1. Increase the capacity of internet
access to the Sterling Trading Network by 100%. By the
end of August 2007, the amount of bandwidth accessible
to remote users will double. Our engineers are putting
together the equipment and infrastructure required to
support the bandwidth increase.
2. Increase the capacity of market data servers. By
the end of August 2007, Sterling computer operations
will install an additional series of quote processing
servers. These high-speed machines will allow not only
for more even distribution of market data services among
the Sterling Trader platform users, but also allow for
additional backup processing.
3. Increase in staffing of the Sterling Help Desk. In
the next two months Sterling will complete hiring of
additional support staff. We’re planning to have
enough Help Desk personnel to achieve the goal of a
maximum of five rings to answer a call from the traders.
4. More direct access lines to market centers. In the
next three months Sterling will install additional direct
lines to the most popular exchanges, ECNs, and broker
destinations. In particular, additional access to ARCA,
NYSE/AMEX broker systems, and NASDAQ will be put in
place.
Sterling is dedicated to providing the
best possible trading system and service in the industry.
We realize that computer trading systems and networks
are being put under increasing stress as markets become
busier and more automated. Traders and the management
of trading firms demand reliable and feature-rich trading
systems. We’re ready to meet this challenge and
we’re committed to give our clients highly competitive
software and the fastest possible access to the markets
and financial networks. That’s our mission and
that’s all we do.
Management of Sterling Financial Systems,
Inc.
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